Q. Where is Contained Liverpool based? 

A. We are located on Derby Road, Bootle, Liverpool. The best postcode to use to find us, is L20 8EG, this will take you to Campbell Street which runs down the side of our building.

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Q. How many people can enter the Escape Room Game at one time?

 A. All our Liverpool Escape room games are private games, meaning you will never share your experience with strangers. Our Escape Room games require a minimum of 2 players and a Maximum of 7players.

 Q. Do you have toilet facilities? 

A. Yes, we have one unisex toilet on site.

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Q. Is their somewhere we can buy food/drink? 

A. We don't serve food, but we do have a fully licensed bar to serve both alcoholic & soft drinks.

 

Q How long does the Escaperoom experience last?
A. You will be inside the Escape Room game for 60minutes, unless of course you beat the clock and escape faster than this! 

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Q Are there any tight spaces?

A. Absolutely! In our SNATCHED escaperoom, participants may encounter confined spaces where hiding and crawling are required, some of which measure approximately 50cm wide. For teams considering SNATCHED, we kindly advise that individuals with larger body sizes might find these spaces less comfortable. If your team comprises members with such considerations, we suggest a team size of a maximum of four to ensure everyone feels at ease and has ample places to hide within the game. Alternatively, our Exorcist escaperoom offers a different experience without such restrictions, making it a suitable alternative. Your comfort is our priority, and we are happy to guide you to the best-suited experience for your team

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Q What is the age limit?

A. Our games are designed for players aged 15 and above, given their content, which includes instances of bad language, graphic scenes, and imagery & language of a sexual and graphic nature. However, we recognize that parental discretion is crucial, and it is entirely up to parents/carers to decide what they feel is appropriate for their child. Please keep in mind that our games are specifically crafted to deliver a scare factor tailored for adults, and this may be something to consider when bringing younger players. Additionally, each game must have at least one responsible adult aged 18 or above. Your comfort and enjoyment are our priorities, and we encourage open communication about any concerns or preferences you may have.

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Q I have booked tickets but can no longer make it to the Escape room game, can I have my money back?

A. Unfortunately, we are unable to issue you with a refund if your unable to attend . We operate a strict No Refunds policy, as do all other live shows, events & Escape rooms. All ticket sales are final and unchangeable, this means that we are unable to 'swap' your tickets for a different day or time. Regarding Covid-19, if in the event of a national lockdown or restrictions which mean we are unable to open/operate, no refund will be given but we will re-schedule your game to a future date of your choice (subject to operating times & availbility).

 

Q What happens if I am late?
A. YAs we are a booking's based business, its essential that we run on time, therefor, if you arrive later, time will be deducted from your play time. For example, If you arrive 15 minute's late, this will mean that your game time will be reduced to 45 minutes, and so on. 

 

Q: DO YOU HAVE STROBE LIGHTS, LOUD NOISES, OR SMOKE AND ARE THERE ANY HEALTH CONCERNS?

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A: Yes, we do have strobe lights, loud noises & smoke effects. If you have any health concerns, please contact us before booking.

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Have a question of your own? Feel free to reach out to Contained Liverpool through our 'Contact Us' page on the website. You can also connect with us via email at Info@containedliverpool.co.uk or by giving us a call at 0330 133 4404

 

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